Mastering Email Distribution Lists in Karpura

Karpura makes reaching the right audience straightforward with Distribution Lists (DLs). Whether you need to broadcast a message to your entire organization or target a specialized group, Distribution Lists allow you to quickly select recipients when building email campaigns.

Distribution Lists are split into two categories: System-Defined (Dynamic) Lists and User-Defined Custom Lists.

System-Defined Distribution Lists

System-defined lists are automatically generated and maintained by Karpura based on live system transactions.

• Automatic Updates: You never need to manually add or remove contacts. As users register, donate, or sign up for events, the system updates these lists in real time.
• Read-Only: These lists cannot be manually edited or overwritten.

Available System Lists

• All Users: Includes all registered website users.
• All Administrators: Includes all administrators within your organization.
• All Active Members: Includes all currently active members of your organization.
• All Donors: Includes all donors recorded in the system.
• All Active Event Registrants: Includes all registrants for currently active events.
• All Volunteers: Includes all registered volunteers across your platform.
• All Program Volunteers: Includes registered volunteers for a specific volunteer program.

Custom Distribution Lists

Custom lists are tailored audiences created and managed by you. They allow you to group specific individuals across different areas of the platform.

Creating and Adding Contacts to a Custom List

You can create a new Custom DL or add people to an existing one directly from several management screens using the Add to a Distribution List option.

Supported Screens:

• Site Users
• Members
• Membership Registrations
• Donations
• Event Registrations
• Volunteers
• Program Volunteers

Smart Duplicate Handling: You don't need to worry about adding the same person twice. Karpura automatically filters out duplicate entries when updating a Custom DL.

Managing and Editing a Custom List

To remove contacts or manage membership within a custom list:

1. Navigate to Messages > Distribution List.
2. Select the Custom DL you wish to review.
3. Use the Sort and Filter tools to locate specific contacts.
4. Select the individuals you want to remove and click Remove from List.

Sending Emails

You may use one of the following two options to send emails.

Using Distribution Lists (Messages Screen)

You can compose and dispatch email campaigns directly from the central Messages area:

1. Go to the Messages screen.
2. Click the New Message icon to open the message editor.
3. Locate the Email Distribution List dropdown menu.
4. Select your target list (System or Custom).
5. Compose your message and send.

Direct Messaging from Supported Pages

Creating a Distribution List is not required for ad-hoc communications. As before, you can continue selecting an arbitrary set of email recipients directly from any supported page (Site Users, Members, Donations, etc.) and send messages to them on the spot without saving them to a DL.

Explore Karpura's Email Campaign Management Capabilities and full list of Services