Frequently Asked Questions

What happens when I sign up at Karpura?

After you sign up at admin.karpura.app:

• Create your organization and follow our quick onboarding steps to launch your own custom Karpura client site for your members and supporters.
• If you were invited by your organization's admin, you can already access your assigned role and contribute to your cause right away. Your admin controls your access level, so feel free to reach out to them if you have any questions about your permissions.

What happens when I create my organization at Karpura?

When you create your organization at Karpura, you automatically become the first Org Admin for your organization. This means you're in charge! You can invite other team members and assign them specific roles to help manage your cause. Think of it as your own superhero team, all working together to make a difference.

Remember the "Site Name" you chose when creating your organization? That's transformed into your very own custom client site, accessible at, for example, https://speakup.karpura.net (replacing speakup with your chosen site name). It's a sub-domain on Karpura.net, your unique space to connect with members, donors, and supporters. Think of it as your organization's online service center, where your constituents can register or renew their membership, donate, view and register for events, register to volunteer, and more.

What is the difference between Karpura.app and Karpura.net?

admin.karpura.app

• You and your team will access the Karpura admin site at admin.karpura.app. This is where you will define your membership plans, donation types, new events and volunteer programs. This site will also help you manage your constituents, such as members, donors, event registrants and volunteers.
• Think of admin.karpura.app as your organization's online operations headquarter, ready to be customized and filled with your impactful initiatives.
• Your constituents will not have access to your organization at admin.karpura.app.

<sitename>.karpura.net

• Your very own custom client site will be accessible at, for example, https://speakup.karpura.net (replacing speakup with your chosen site name). It's your unique space to connect with members, donors, and supporters.
• Think of <sitename>.karpura.net as your organization's online service center, where your constituents can register or renew their membership, donate, view and register for events, register to volunteer, and more.
• Your constituents will only access your client site.

We have our own website? Why do we need <sitename>.karpura.net?

Think of your main website as your virtual storefront, showcasing your mission and attracting supporters. sitename.Karpura.net is your back office powerhouse, where it all comes together seamlessly!

• Members and donors? They can register, renew memberships, and donate easily, all within your Karpura client site.
• Exciting events? Advertise them on your main site, then let people register and sign up through sitename.Karpura.net.
• Volunteers eager to help? sitename.Karpura.net makes it simple for them to register and connect with your cause.

sitename.Karpura.net doesn't replace your website, it complements it beautifully. Imagine a smooth handoff from the captivating stories on your main site to the secure, efficient transactions on sitename.Karpura.net. It's all about making it easier for people to support your incredible work.

In short, sitename.Karpura.net adds a powerful service center to your existing marketing magic, transforming your online presence into a seamless journey for your supporters.

We do not have our own website, but we have our own domain registered. What are our options?

Our suggested approach is for you to have your own website and redirect users to your Karpura client site for specific operations.

However, you may not have your own website for a number of reasons. For example, you may not have the required skill set within your organization to design and maintain the website. Or, you cannot afford to engage a third party website developer to design and maintain your site.

Whatever be the reason, we can help you here. We can work with you to setup your registered domain as an alias to <sitename>.karpura.net. Once setup, visitors to your domain address will see your Karpura client site. Contact us.

We do not have our own domain registered. Can we just use <sitename>.karpura.net?

We strongly discourage you from using just <sitename>.karpura.net and not using your own domain alias. This approach only promotes Karpura's brand and not your own brand amongst your constituents. If you do not have your own domain registered, certain services such as online payment will not be available.