Privacy Policy for by SpendGroup LLC

Effective Date: January 1, 2024


SpendGroup LLC (“SpendGroup” or “we” or “us” or “our”) operates and associated websites (collectively, the “Sites”) offering multi-tenant online services for non-profit and not-for-profit organizations (“Organizations”). This Privacy Policy describes how we collect, use, disclose, and protect your personal information (“Personal Information”) when you use our Sites.

About our Privacy Policy

  • SpendGroup feels strongly about protecting your privacy. We understand how important privacy is to you, and we are committed to creating a safe and secure environment for users on our websites and online services. We use the data we collect to provide you with a better experience.
  • By visiting or using our Website(s), you expressly consent to the information handling practices described in this Privacy Policy.
  • Your use of the Website(s) and any information you provide on the Website(s) are subject to the terms of this Privacy Policy, which is incorporated into and subject to our Terms of Service. Any capitalized terms used but not defined within this Privacy Policy have the meaning given to them in our Terms of Service.

Information We Collect

We collect various types of Personal Information from you, including:

Contact Information: Name, email address, phone number.
Organization Information: Organization name, website, location, tax-exempt status.
User Account Information: Username, password.
Usage Data: IP address, browser type, operating system, referring website, pages visited, time spent on pages, actions taken on the Sites.
Payment Information: If you choose to make a donation or pay for our services, we may collect your payment card information (processed securely by a third-party payment processor).
Personal Information You Provide: Any additional information you voluntarily provide to us, such as through contact forms, surveys, or support requests.

How We Collect Information

We collect personal information in several ways:

Directly from you: We collect information that you provide to us when you register for an account, contact us, make a donation, or use our Services.
Automatically: We collect information automatically through your use of our Websites, such as through cookies and similar technologies.

How We Use Your Information

We use your Personal Information for the following purposes:

  • To provide and operate the Sites and our services for Organizations and their users.
  • To create and manage your user account.
  • To send you important information about the Sites, including security updates, service announcements, and changes to our Terms of Service or Privacy Policy.
  • To respond to your inquiries and support requests.
  • To analyze and improve the Sites and our services.
  • To prevent fraud and protect the rights of SpendGroup and others.

Sharing Your Information

We may share your Personal Information with:

Organizations: When you use the Sites as part of an Organization, your Personal Information may be shared with the Organization’s administrators and other users authorized by the Organization.
Service Providers: We may share your Personal Information with trusted third-party service providers who work on our behalf to provide the Sites and our services, such as data hosting providers, email service providers, and payment processors.
Legal Compliance: We may disclose your Personal Information if required by law or to comply with legal process, such as in response to a court order or subpoena.
Law Enforcement: We may disclose your Personal Information if we believe it is necessary to investigate, prevent, or take action against illegal activities, suspected fraud, or threats to the safety of any person.

Your Choices

You have the following choices regarding your Personal Information:

Account Access and Update: You can access and update your account information at any time by logging into your account settings.
Marketing Communications: You can unsubscribe from our marketing emails by clicking on the “unsubscribe” link in the footer of any email.
Cookies and Similar Technologies: You can configure your browser to refuse all cookies or to indicate when a cookie is being set. However, if you reject cookies, you may not be able to access or use all of the features of the Sites.

Data Security

We take reasonable security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is ever completely secure or error-free. You should take steps to protect your own information, such as choosing a strong password and keeping it confidential.

Retention of Your Information

We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children’s Privacy

The Sites are not intended for children under the age of 13. We do not knowingly collect Personal Information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

The Sites may contain links to other websites that are not operated by SpendGroup. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of other websites you visit.

International Transfers

Your Personal Information may be transferred to, and processed in, countries other than your own. These countries may have different data protection laws than your own country.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy, please contact us: SpendGroup LLC